Custom ChatBots
Chatbots automatically engage, communicate and interact with your customers through their favorite social media sites like Facebook, We Chat, Telegram, Line, Kik, etc., at anytime, on any device, 24/7, without the direct involvement your team. Unlike your Facebook page which is public, custom Chatbots provide one-on-one, private, and personalized communication with your existing and potential customers.

We will build your custom Chatbot app to meet your unique needs, requirements and specifications. Once it’s built, your customers will be able interact with a “human-like” computer program, instead of a person, to instantly access your business information (pricing, availability, directions, etc), consume your content (photos, videos, blog posts, tweets, website, etc), and perform transactions (place orders, schedule appointments, register, enroll, pay bills, etc). Your custom Chatbot App is an ideal self-service solution for your social media business pages!
CUSTOM CHATBOT SYSTEM

Welcome Message | Your chatbot can automatically welcome your customers with a warm and friendly welcome message that includes menu options, photos, sliders, and more.  An ideal way to engage your customers right away!

Menus | Your Chatbot can present a menu of options to your customers to help them access the information they want (like details about your products & services, location, hours, etc), or consume your content (photos, videos, audio clips, blog posts, gallery, website, etc), or perform a transaction (like or place an order, schedule an appointment, make reservations, register, enroll, signup, etc).
  
Buttons | Your Chatbot enables your customers to simply tap a button to consume your information, consume your content and perform transactions.  Buttons can also trigger the automatic performance of various tasks on the back-end of your business, like send an email to your administrative staff every time someone taps on an “order now” button to place an order.
  
Text Cards | Your Chatbot can provide answers to questions, information about your business, products and services; and your content like blog posts, to your customers as text only.  Text Cards can also include up to 3 buttons at the bottom of the text, so your customers can conveniently tap to see related photos or videos, place an order, request more information, visit your website, or ask a question.
  
Image Cards | Your Chatbot can show your customers photos or images related to your products, services and business in general.  Image Cards can also include up to 3 buttons at the bottom of the image, so your customers can conveniently tap to see related photos or videos, place an order, request more information, visit your website, or ask a question.
  
Gallery | Your Chatbot can show your customers a up to nine (9) photos or images in a carousel style (slide show) format.  Each photo or image in your Gallery can include a description and Buttons linking your customers to other information, content or transactions.
  
Plugins | Your Chatbot can be integrated with your Instagram, Twitter or YouTube accounts, as well as your Google Calendar, Google Sheets, and Gmail accounts, via plugins.  Your Chatbot can automatically show your customers feeds from your Instagram, Twitter, YouTube, and other social media accounts.
  
Q&A Interactive | Your Chatbot can automatically respond to your customer’s questions, providing answers and interacting with your customers in a style that closely simulates interaction and communication with a human.
  
Automated Keyword Replies | Your chatbot automatically replies to your customers, based on the keyword the customer uses.  Your chatbot can reply with a menu of options, a catalog of your products, a price list, a list of your services, a photo gallery, a text-based promotional contest or game, and more!
  
Default Response | Your Chatbot automatically responds to any question or message it doesn’t understand with a Default Response, ensuring that your customers receive an immediate response, regardless of their questions or message.  The Default response can be a menu of options, a form to request more information, or your Chatbot can immediately connect your visitor to a “live” person via “Live” text chat.
  
“Live” Text Chat | At anytime during the interaction with your customer, your Chatbot can start a “live” text chat session and connect your customer to one of your “live” agents.
  
Human Hand-off | Your chatbot will automatically hand-off a conversation to your staff to take over, if it doesn’t understand a message from your customer.
  
Conversational Rules | Your Chatbot is a sophisticated, intelligent (artificially intelligent “AI”) computer program that you can train on how to respond to messages from your customers.  Your Chatbot learns how to interpret your customer’s messages and requests, then chat “naturally” with your customers- using your own slang, making the conversation and interaction more personal and “human”.  Your Chatbot gets smarter and smarter with every interaction with your customers!
  
Media | Your Chatbot engages, interacts and connects your customers with your media content by embedding photos, videos and audio clips in your welcome message, automated replies or other messages it sends to your customers.
  
Broadcasts | Your Chatbot can automatically send announcements, updates, articles, and more to all of your customers who have used your Chatbot from their favorite social media site, like Facebook. You can schedule your broadcasts, and your Chatbot can send your message to each customer, based on each customer’s time zone.
  
Payments | Your Chatbot can process payments from your customers for your products and services!  Ideal for creating neat ecommerce experiences – whether for a small online shop, a boutique apparel store, or an event tickets vendor!
  
Forms | Your Chatbot can collect information from your customers for you using various forms.  All data submitted through a Form is automatically populated into your online database, improving your workflow.  Ideal for order taking, maintenance requests, surveys, and more!
  
Message Us Button | You can prompt and encourage your website visitors, blog readers, and YouTube channel subscribers to contact your business from their favorite social media sites by placing a “Message Us” button on your website, blog and YouTube channel.
  
Analytics | Your Chatbot can give you real-time analytics to help you grow your audience and interactions.  Gain new insights into your audience, learn what your customers are talking about, and track the growth of your customer base.
CUSTOM CHATBOT INTEGRATIONS

We automate your routine, repetitive and tedious communicating and computing tasks by integrating your ChatBot with your business software. So, certain events in your ChatBot will automatically trigger your business software to perform a task for you

ChatBot → CRM | Incoming Chatbot messages trigger your CRM to automatically create a new lead, create a new contact or update a contact in your Salesforce, Insightly, Zoho CRM, etc.

ChatBot → Contacts | Incoming Chatbot messages trigger your contacts manager to automatically create a new lead, create a new contact or update a contact in your Google Contacts, MS Outlook 365 Contacts, Zoho Contacts, etc.

ChatBot → Spreadsheets | Incoming Chatbot messages are automatically copied and pasted in as new rows in your Google Sheets, MS Excel 365, Zoho Sheets, etc.

ChatBot → Database | Incoming Chatbot messages are automatically copied and pasted in as new records in your Airtable, Zoho Creator, Knack, etc.

ChatBot → Web Forms | Incoming Chatbot messages are automatically copied and pasted into the fields of your Google Form, Jotform, Wufoo Form, etc.

ChatBot → Documents | Completed Chatbot sesson transcripts are automatically converted into text files then uploaded into a specific folder in your Dropbox, Box, Google Drive, MS Word 365, etc.

ChatBot → Calendar | Newly scheduled appointments, meetings, and events are automatically added to your Google Calendar, Outlook Calendar, etc.

ChatBot → Phone | Incoming Chatbot messages automatically trigger your phone system to call you and read the new Chatbot messages to you over-the-phone!

ChatBot → Email | Incoming Chatbot messages are automatically converted to email messages, then delivered to your email inbox. Also, an email message can be sent to the customer immediately after the Chatbot session ends.

ChatBot → SMS | Incoming Chatbot messages are automatically converted to SMS text messages, then delivered to your cell phone. Also, an email message can be sent to the customer immediately after the Chatbot session ends.

ChatBot → Team Chat | Incoming Chatbot messages are automatically populated into one of your rooms/channels. Works with Slack, HipChat, Flock.