SMS ChatBots
Make your business “text friendly” and allow customers to simply send a text to ask questions, request information, place orders, and more! Your SMS Chatbot automatically answers questions, provides information, processes sales orders, and more via SMS text messaging. It’s convenient for customers and saves you and your team a lot of time, labor and resources!
FEATURES

Q & A | Automatically responds to customers’ questions with short text answers, as well as provides links to additional information, via SMS text messaging.

Photos | Automatically responds and provides photos of your products or services, as well as takes pictures of your customers, or uploads photos from customers, upon the customer’s request, via SMS text messaging.

Documents | Automatically provides menus, brochures, forms and other documents, as well as uploads documents from your customers, upon the customer’s request, via SMS text messaging.

Videos | Automatically provides your promotional videos, tutorial videos, and other video clips to customers, as well as records “live” videos or uploads videos from customers, upon the customer’s request, via SMS text messaging.

Audio Recordings | Automatically provides your podcasts, music recordings, and other audio clips to customers, as well as records “live” audio or uploads MP3 audio clips from customers, upon the customer’s request, via SMS text messaging.

Agent Connect | Automatically connects customers to “live” agents via telephone call, “live” text chat, or video chat, at any time during the interaction, upon the customer’s request.

ADVANTAGES

No Human Resources | It’s fully automated, so your workers and managers will NOT have to do anything.

Text Friendly | Makes your business convenient for millions of consumers who prefer to text instead of calling.

Competitive | Distinguishes your business and your brand over your competition.

Sales Leads | Generates and captures more leads, faster and more efficiently.

Sales Channels | Puts more potential customers into the right sales channel faster and more efficiently.

Sales Orders | Consumers can place orders from the convenience of their mobile phone via SMS Text Message.

BENEFITS

• Your sales volume is increased
• You customer service is improved
• Your customers’ experience is enhanced
• The pressure on your phone communications is reduced or eliminated
• Your workers are happier, because the stress from answering busy phones is reduced or eliminated.


USE CASES

Appointments | Consumers can set appointments with your business, from any smartphone or mobile device.

Reservations | Consumers can make reservations with your business, from any smartphone or mobile device.

Registration | Consumers can register for classes, seminars, etc., from any smartphone or mobile device.

Ordering | Consumers can place orders for your products or services, from any smartphone or mobile device.

Applications | Consumers can apply for jobs, apartments, credit, etc., from any smartphone or mobile device.

Enrollment | Consumers can enroll in your classes, programs, etc., from any smartphone or mobile device.

Subscription | Consumers can subscribe to your various services, from any smartphone or mobile device.

Payment | Consumers can pay their bills, loans, etc., from any smartphone or mobile device.

Donations | Consumers can make tax deductible donations, from any smartphone or mobile device.

Tech Support | Consumers can get technical help from your business, from any smartphone or mobile device.

Ticketing | Consumers can purchase tickets from your business, from any smartphone or mobile device.